In this unit, we take a look at why customer service is so important for your business, what problems you should try to avoid, and how to fluently assist your customers in their needs.
Arrghh! How can I show them the activities properly if they don't register and login?
Basic activities (computer-graded)
Teachers can enable/disable activities at will, and even adjust the difficulty of certain activities to match their students' level.
Vocabulary Activity
Students should be familiar with the following vocabulary before continuing on to the activities and exercises.
Reading: Customer Service
In this unit, we take a look at why customer service is so important for your business, what problems you should try to avoid, and how to fluently assist your customers in their needs.
Multiple Choice
Pick the correct answer from a list.
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.
Type in the correct answer for each definition.
Advanced activities (teacher-graded)
Speaking Activity
Record yourself speaking English.
Record yourself speaking English.
Writing Activity
Pick a question and write about it.
Pick a question and write about it.